Terms and Conditions

1. General Provisions

These Terms and Conditions govern the relationship between the seller and the buyer when purchasing goods or services through the website operated by the seller.

Seller and operator:
[Company or personal name]
Company ID: [Company ID]
Registered office: [Address]
Email: [Email]
Phone: [Phone]
Registered in the Trade / Commercial Register [as applicable]

2. Order and Conclusion of Contract

The buyer places an order via the seller’s website. By submitting the order, the buyer confirms that they have read and agree with these Terms and Conditions. The contract is concluded at the moment the seller confirms the order.

3. Price and Payment Terms

Prices are listed inclusive of VAT unless otherwise stated. The buyer can pay using the following methods:

4. Delivery Terms

Goods are delivered to the address specified by the buyer in the order. Delivery time depends on the availability of the product and delivery conditions. In the case of digital content, delivery is carried out electronically.

5. Right of Withdrawal

The buyer has the right to withdraw from the contract within 14 days without providing a reason, unless it concerns a type of contract from which withdrawal is not permitted by law (e.g., digital content after download begins, custom-made products, etc.). Withdrawal must be communicated to the seller in writing or via email.

6. Complaints and Liability for Defects

In case of defective goods or services, the buyer has the right to file a complaint in accordance with applicable law. Complaints can be submitted in writing or electronically. The seller undertakes to resolve the complaint within 30 days from its receipt.

7. Protection of Personal Data

The seller is committed to protecting the buyer’s personal data in accordance with applicable legal regulations (e.g., GDPR). Details about personal data processing are available in the separate Privacy Policy.

8. Final Provisions

These Terms and Conditions are valid from [date]. The seller reserves the right to modify the Terms and Conditions. Any changes will be published on the website.