Terms and Conditions| GDPR| Cookies

Terms and Conditions

Effective from 23.July 2025

These Terms and Conditions govern the relationship between the seller and the customer when purchasing digital products (eBooks) through our online store.

1. Seller Information

Company Name: Prime Enterprises Media s.r.o.
Company ID: 07885423 
Registered Office: Kaprova 42/14, Staré Město, 110 00 Praha
Email: info@primedia.cz
Registered in: C 309285/MSPH Městský soud v Praze

2. Ordering Process and Contract Formation

By placing an order on our website, the customer agrees to these Terms and Conditions.
The purchase contract is concluded once the seller confirms the order by email.

3. Prices and Payment

All prices listed on the website include VAT unless stated otherwise.

Accepted payment methods:

4. Delivery of Digital Content

All products sold are delivered in digital form (e.g., downloadable or streamed eBooks).
Delivery is made electronically to the email address or user account provided by the customer after successful payment.

5. Right of Withdrawal and Waiver for Digital Content

Under EU law, consumers have the right to withdraw from a contract within 14 days. However, this right does not apply to digital content once its download or streaming has started, provided that:

🟦 At checkout, customers are required to check a box to confirm their consent and acknowledgment.

6. Complaints and Defective Content

If the delivered digital content is defective or inaccessible, the customer has the right to submit a complaint.

Complaints can be sent:

We handle complaints within 30 days of receipt.

🟩 In case of unresolved disputes, customers may use the EU’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/

7. Personal Data Protection

We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
Details on how we collect, use, and protect your data are described in our separate Privacy Policy.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Czech Republic. Any disputes will be resolved by the competent courts of the Czech Republic.

9. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. The current version is always available on our website.

✅ This version meets:

Privacy Policy

Effective from 23.July 2025

We value your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase our digital products.

1. Data Controller

Company Name: Prime Enterprises Media s.r.o.
Company ID: 07885423 
Registered Office: Kaprova 42/14, Staré Město, 110 00 Praha
Email: info@primedia.cz
Registered in: C 309285/MSPH Městský soud v Praze

2. What Personal Data We Collect

We may collect the following personal data:

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose Legal Basis
To process and deliver your order Performance of a contract
To provide customer support Legitimate interest
To send transactional emails (e.g., receipts, order updates) Performance of a contract
To maintain and improve our website and services Legitimate interest
For legal and tax compliance Legal obligation
For marketing emails (only with your consent) Consent

4. How We Store and Protect Your Data

We take appropriate technical and organizational measures to secure your personal data, including:

Your data is stored within the European Economic Area (EEA). If we use third-party providers outside the EEA, we ensure compliance through adequate safeguards (e.g., Standard Contractual Clauses).

5. Sharing Your Data

We never sell your personal data.

We may share your data with:

All third parties are required to comply with GDPR.

6. Cookie Policy

Effective from 25.7.2025

Our website uses cookies to improve your experience and provide essential functions. This policy explains what cookies we use, why, and how you can manage them.

a. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve its functionality.

b. Types of Cookies We Use

Cookie Type Purpose Consent Required?
Essential cookies Necessary for the operation of the website (e.g., shopping cart, security) No
Analytics cookies Collect anonymous data to help us improve the website (e.g., Google Analytics) Yes
Marketing cookies Track your activity to provide personalized ads and marketing Yes

c. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the website’s functionality. You can also adjust your cookie preferences via the cookie banner on our site.

d. Third-Party Cookies

We may use third-party services that place cookies on your device, such as Google Analytics or advertising platforms. These cookies are subject to the third parties’ privacy policies.

e. More Information

For more information on cookies and how to manage them, visit www.aboutcookies.org or www.youronlinechoices.eu.

We use cookies to improve your experience, analyze site traffic, and personalize content.

By clicking “Accept All Cookies,” you consent to the use of all cookies.
You can manage your preferences or withdraw consent at any time via our [Cookie Settings].

7. Your Rights Under GDPR

As a data subject, you have the following rights:

In the Czech Republic, this is:
Úřad pro ochranu osobních údajů (Czech Data Protection Authority)
https://www.uoou.cz

To exercise your rights, contact us at: info@primedia.cz

8. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes stated above, including legal and tax obligations (typically up to 10 years for invoicing data).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

✅ This Privacy Policy: